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Original Comment Lastnight I went to the Days Inn with my two kids got to the room and I asked for a non smoking room upon entering it was BERY SMELLY and the room seem like no one had put real effort to clean the room I called the front office to let the front desk know and see if someone could come to check the room out being that my kids where staying with me I didn't want them to sleep like that when I was called the front office from the room and explained the "MANAGER " said he didn't have time for " my sh*t" and stated I can stay in there for one night with my kids and the next day he would give me another room I was OK with that I just wanted him to send someone from maintenance to come see why the room smelled so bad upon me saying that he HUNG UP ON ME ... so I walked to the front with my kids and then asked why would he do that ? Hang up I just wanted to make sure he could send someone to atleast help for the night he got really upset and told me he was "Tired of my bullsh*t and that I could leave me and my kids and return the room key I was asking him could I still stay because I didn't ever say I wanted to leave but if he wanted me to leave I would but I would like to have my money back to get another room he stated he couldn't give me the money but could give me a clearance letter to try and get my money back from the 3rd party website where I booked through but said I needed to give him back the key first so upon being in the office he seemed really agitated and was cussing me out with my kids there in the car watching the whole thing so while waiting for the letter he was still cussing and yelling and I was getting a little frustrated too bevy he was supposed to be a "Manager " and was treating me that way for no reason at all I was trying to give him respect from the beginning but in the midst of it all he said he had changed his mind and he won't be giving me a letter at that point I was telling him he has a boss to and I will figure out how to reach out to them for his disrespect.... This man comes from behind the counter and starts yelling in my face he pushed me down my shoes came off he basically pushed me through the whole lobby when my shoe came off I tried to pick it up and he tried to kick it and kicked me in my arm I recorded most of it even him coming at me when the police got there he took over 30 minutes just to get the password to view the camera and then only says the only footage he can pull is me and they can't see him because of how the camera was but I have a WHOLE VIDEO of it all from the DaysInn Ocala Wyndham I never expected or experienced anything like this in my life and I'm really hurt this was my first and last time trying to book with you guys and if I can please get the video to someone that can help I would really appreciate it

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