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Original Comment We visited Miami Acura looking for car to buy cash and told the Salesman we had 25K cash to purchase a car. Salesman Wesley Skyers showed us a white car but it was over our budget, we told him we only wanted to spend 25K. After trying to sell to us a more expensive car, telling him NO again, we only have 25K for the car, we decided to leave the premises.<br /> When we were walking out the door, Mr. Skyers told us he had another car that was in our budget, he insisted we should try the car. While doing the test drive around the dealer blocks, I noticed a skipping hesitation on my foot on the changing gears and asked Skyers what was that I was feeling on the car? He replied it was &quot;New Brakes&quot; they had installed and the brakes needed to adjust to being used. <br /> He said the car was a Certified car, that is was the best car for us, that is was so good it was a tank, and we were going to be very safe in the car, that 2017 Acuras were even better the new ones.<br /> I had this feeling the problem was not from the New Brakes, but he insisted it was a good buy , and we were going to be very happy with it. It was late almost closing time, we had a rental we had to return, and were under lots of stress (we are a senior couple) . He said that any problem to contact him directly. <br /> So we purchased the car from Mr. Wesley Skyers. We go back home to Cape Coral to prepare for our move back to Miami, we had sold our home, and we still noticed the skipping on the changing gears, and I said to my husband, this is not from the brakes as I had told Skyers, this has something to do with transmission. By the way, Skyers never showed us the supposed New Brakes service to the car, nor any service for that matter, he only continuing saying it was a CERTIFIED car many times. <br /> My husband got very sick while in Cape Coral preparing for the move, I called Mr. Skyers, told him we were not happy with the car, and he said he would take the car back no problem. But he still had not the car I wanted which was an Honda White CRV. Then I contacted him again about a week after and communicate to him that we were supposed to be in Pembroke Pines in a hotel by June 2nd, he replied ok, by the way, I now have the white Honda you were looking for.<br /> We came back to Pines Blvd after our move was finished, and rented in Grand Palms Hotel for 15 days. My husband saw an Acura Dealer across the Grand Palms Hotel in Pines Blvd and said to me he was going to takes the car to find out what was the real problem with the car the gauges in the tachometer were acting weird.<br /> So YES!, the service Manager at Pines Acura Sergio Perez confirmed to us that the car had transmission problems and he also said they called Headquarters and they told him that they had no idea how the car was sold in those conditions, that they did not check the transmission because they saw it not necessary. Also the report says that something with the air-conditioning needs further attention, they did not fixed.- See documents.<br /> I contacted Skyers immediately after receiving the notice that the car had transmission problems, and Skyers got mad we did not take the car to him at Miami Acura, instead took it to Pines. My husband told him he took it to Acura Pines because we were here in a hotel very close to the Acura Pines Dealer, why would we drive up to South Dixie to Miami Acura, it was an inconvenience for us when we had the Pines Acura dealer across the street.<br /> Skyers said the Pines Dealer were lying to us just to charge us for the transmission service, (which Pines dealer did not charges us) they were embarrassed Acura Miami had sold us a car in such conditions plus the car was still under warrantee.<br /> Then I decided to call Miami Acura and spoke to the General Sales Manager Debra Canter on the phone, explained to her the situation, and that we wanted to return the car for a refund, she said I am NOT GOING TO REFUND that the car was certified and that the previous owner had records of many oil changes on the history of the car while he was the owner. Also she said that it was impossible Mr. Perez from Acura Pines had said what he said referring to &quot;did not know how Miami Acura had sold us a car in such conditions&quot;, because all Acura dealers cover each other, so she intentionally said we all were lying in other words, she did not believed us nor Acura Service Manager Mr. Perez at the Pines location.<br /> I finished my conversation with Debra Carter saying: &quot;You are not refunding my money? I will contact an attorney&quot; and hang up.

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