Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

Original Comment Your Cash America store in Murray Utah has had a management team and staff that had been there for years . Recently you completely changed management and have a new manager along with several new employees . Your new manager has a totally different attitude about the concept of what services you provide than the last manager . The old manager knew me by name and the staff and understood how uncomfortable it can be sometimes to be pawning things of value to get to the pay check . I was always treated with a customer service that I've never seen at any other pawn and it really made feel like he cared and knew that the services where important and sometimes critical to live on especially during the civic 19. I was trying a pawn a item I had already pawned but checked it back in and the new manager made me feel with questions and interrogating attitude like I stole it . He also looked at my account and saw I had similar items that I've pawned but asked me why do you have so many projectors ? I said your asking that for what ? He said you two in pawn and now this one . They have all been in more than tens or more and said your tone of voice and attitude is absolutely the most negative I've ever seen . Have you noticed that it's hardkey ever busy anymore . In fact I bought out all my pawns and then transferred them to the big dawg pawn shop across the street because this person attitude horrible . I'm across the street from your cash America' at Big Dawg but it's so slow overc there your new manager is outside kicking a soccer ball around in the back lot . The overall atmosphere of this is negative . He should have been a border patrol agent for his casing and profiling is ridiculous. Why did you change your manager . Bring him back you will get your customers back but this guy had scared off all the regular clients as I'm not going in ever again did he will treat me as degergerate and make me feel like I stole the item in pawning . Your store inventory is junk now compared to what if was. I'm never going back until you remove that attitude and poor excuse of a manager for the store . You obviously see it in your P and Ls ! I'm so frustrated with how I was treated after being a faithful customer I feel like he was also had a problem with me as a person and perhaps assumed I was a homosexual cause of my vocal pitch . But he is going to ruin you forever at this location . Please help me and others come back . Your former best customer ever . Tyler

Feedback

Your Name

Your Email

Verification