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I purchased a 2020 Giulia new from NOrthside Imports in Houston, TX August 2020. I traded my 2018 Giulia, which I loved, no issues and all of the service was done at Northside. Due to Covid I lost my job and I moved home to Louisiana. The nearest dealership is in Shreveport, Gregg Orr. This car has shut down during my drive 4 times now. Each time I have to have it sent to the nearest dealer Gregg Orr. I have pleaded with Alfa care to take my car to Houston to get proper diagnosstics. Each time the dealer never calls me to communicate the issue, when it is ready, how long they expect, if I need a loaner car...NOTHING! Alfa care jumps in and communicates with me. Thsi time I picked up my car around 230pm on Friday 23July. I was meeting a friend in Austin and drove from Shreveport to Austin...maybe 200 miles. I am in Austin traffic on Barton Springs an 1rst street...this is a busy area of downtown on the weekend. The car shuts down yet again. Now I have to go through this pain staking towing process with Roadside assistance...a bunch of incompetent people. It took 3 tow companies before being towed, from 930ish to 2ish in the morning. This is now my second horrible tow experience in a month. I want someone from <br /> Alfa Corporate to call me, done with the BS.


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