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Original Comment Spent two days on the phone with customer service just to find a chain for my chainsaw.First rep thought he had it figured out, but it turns out that his information was wrong after giving him all the model, run numbers and serial number. Second rep spent 2 hours with me only to end our conversation by indicating technical support could not figure out the correct chain. She suggested I take it to a repair shop. I do my own work and own a husqvarna blower, hedge trimmer and the chainsaw so I am a loyal customer. The disappointment and frustration of not having the manufacturer even identify their product and its parts is just ridiculous.I would not buy another husqvarna product again. There are odther brands that will deserve my attention

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