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Original Comment Hello, ive been going to the closest store to my address for some time now, there have been 4x they didn't get my order right. 2x it wasn't bad enough to make a complaint about but 2x was so bad not even edible! I tried the 2x to call and basically called a liar. I told them I had a picture and could send. (I'm disabled and can't go in) they said sorry nothing we can do we can't upload a picture. Mind you these are 30 dollar pizza's. I called corporate it took time but I guess they called them because the next several were perfect and was given a discount. Now this happened ordered the regular and had someone pick it up. They put it in the trunk for them and came home. It was late (nearly closing time) once opening the pizza it was completely burned top and bottom they probably ran it through 2x because there was extra toppings. Too late to call that night so called the next day and asked for the manager he said nothing we can do. I said really it's completely burned. "Well I can give you 15% off. I said no I want another pizza I can eat I have the whole pizza here. Nope. I got ahold of someone else after a few days they told me to bring it in they would make me a new one. It took me hours to find someone who could do that, they get there and say nope 15% off I asked would you accept this pizza they said "no" I said I won't accept 15% off either. She called her boss and he said I can give 20% all the while the girl at the register was giving 15% off to every one who walked in because they had to wait? I realize these are all individually owned but if they cant conduct themselves with what is supposed to be high standards, can't they get a slap on the hand or a mark against them or something? This is outrageous and I'm sick of paying for pizza that I can't eat and not even remade when it's that bad! I've called again to corporate we'll see if they call back and if they are going to make this right somehow but since this is my second time they will probably just think im picky and do nothing. Yes I'm picky but 30 dollars for a pizza it should be made right and I shouldn't have to settle. There are many times I've not called when I should have too btw.

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