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Original Comment I knew going into a relationship with Centurylink was a bad idea based on their reputation. I needed internet service for several months until the ground could thaw for my usual provider to dig for installation of fiber cables. My complaints are:<br /> 1. I never received a copy of my signed contract and, contrary to their claims, it was not on their portal.<br /> 2. The price I agreed to was $60/month yet they charged me over $200 for 6 weeks of service. <br /> 3. You can't get ahold of a real human once you're a customer unless you literally have all day to wait on hold. It will take hours on hold to finally get through. <br /> 4. Most frustrating of all is that their customer service style is happily to tell you anything you want to hear and pretend that they're doing it yet you'll find out nothing changed. <br /> 5. They charged my card against my wishes and the MN Attorney General is investigating.

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