Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

Original Comment Once our AC unit stopped cooling we requested a service. The Contractor came after 5 days of request was placed in order. On June 14 the Contractor notified American Home Shield that AC unit must be replaced. Every day we've been calling two or three times a day to check on the status since it's over 95 degrees inside our house and impossible to leave, especially with 3 little kids. Every time we've been getting false explanation and no answer. It's a total nightmare. Today is July 7. Almost a month and American Home Shield last update is that they placed an order only on June 30. No one from customer support are providing us with any kind of info when to expect it since they telling us that AC Unit has never been picked up and have no idea when it will be shipped. I've been trying to locate Corp Office Contact info, but the phone listed is not responsive at all and all email addresses came back as non delivery. This company is Spam. I will be looking for an attorney to bring a lawsuit against this company since American Home Shield put in danger our lives.

Feedback

Your Name

Your Email

Verification