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My experience in the Avid Baltimore MD rental facility on September 9, 2022 was the worst. The line was extremely long, the staff all left at 8 pm leaving 2 person to deal with a line of 20 + people. My rental was suppose to be ready at 5:30pm and I was not able to get until after 9:30 pm. I will never rent from them again and will share my experience with many. Company needs more staff and needs to honor rental agreements


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