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Original Comment I am looking for some support with an issue involving the framing department. I was told yesTerday that it would cost me $95 for a mat not much bigger than a piece of paper. WOW! I could not believe what I was hearing. Then I was told I could get tHe same mat If I wanted to get he Whole package, new built frame, cut new glasss etc.. for only $15 dollars more. I did not need a new frame etc.... I just wanted to replace the yellow looking mat. I went ahead and went the new frame etc to get the mat. Today, not 18 hours later, I went back and said , No, I like my frame and I'm not going to be pressured into buying items I don't need just to get the mat. ( No one should be asked to buy a mat for $95.). I was refunded the money. Let me add I was ready to get something else framed but in good conscience could not do that. I went out of Michaels more than mad. My framed picture was all taken taken apart and I will have to put back together. I made two trips to Savannah to get a mat and get another pictUre framed and walked out of Michael"s with a sour taste in my mouth. I hope headquarters can look into this framing issue and make it right. Not only for me but those that come behInd me.

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