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Original Comment This airline is the biggest scam known to man. I made a simple mistake and checked carry on bags where they charged me $256 dollars. When I attempted to remove them , I had to call their customer service. Customer service advised me that they would not refund me the money and they would only give me a 90 day credit. What kind of substandard airline is this. I attempted to speak with a supervisor , who stated that he could not do anything for me and referred me to a chat room. Once at the chat room I had to wait a good hour before someone came on line. I was again advised via text message that I had 90 days to use a credit and could only use it for tickets, baggage, or seats. They told me that there was nothing else I could use it on and could not transfer it. I had not completed my chat room texting before it cut out on me. Watch yourself with this pirate airline.

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