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Original Comment First I'd like to say I've been very polite and patient I've been on the phone off and on for 2 days for about 8 hours I have names wrote down of the customer support for the people that are useless to that company it's no wonder to call volumes always so high and there's a long wait time because they're not helping anyone if you ask to speak to a supervisor you get disconnected I wish someone could do something about this worst customer support I've ever seen I'm going to be contacting the better Business bureau and I will try to find an attorney that will take this case to call volume wouldn't be as high if they would help people but I think they're trained to cheat people back to a 4 GB data plan they change mine I asked for no changes I asked no one to change it they changed it after 8 months of service of 25 GB of data they're trying to convince me that I only have 4 GB of data on my plan all the customer support Representatives have been trained to Bull blank all the customers into different plans they must think people are really stupid and are taking advantage of people I'll be looking for an attorney to take this case profiling invasion of privacy and just deliberately cheating people I'm still waiting on my call back from the supervisor if an 8 hours I haven't talked to him yet why does the world and everyone has to be so greedy what happened to the customer comes first people and companies only care about money now their stocks the public needs to them stop using them and watch the companies go under I'm a very unhappy customer PS they slow your internet down after your customer for a little while that's why it gets slow they want you to purchase faster data different plans continuously trying to take money from the customers God bless you

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