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I have had a membership with you at the location in Columbia, MO. In the past year, I have had several appointments cancelled and rescheduled. Most recently, my current appointment is now scheduled for the 4th time. Due to the constant cancellations and inability to schedule a session, I currently have at least 8 months of credit on the books. I find this totally unacceptable as a person who is making monthly payments with the understanding of having service at least once a month. I would like to be compensated for my time and the lack of service I have received.


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