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Original Comment I have bought several pairs of glasses from Vision Works for my children and this will for sure be the last time! My son broke his glasses and I had paid for a warranty on them. We take them to the store the person working there said their system was down but the order went through. A few weeks go by and I dont hear anything so I go in there and I find out the order never went through. So they process it again and it has been a month now and still no glasses. When I try to check the order the system says there are no orders with our information. I am beyound frustrated and no one is willing to help. I would avoid this place at all cost!

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