Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

Original Comment My name is Julia and I have a complaint. On today 2/23/2023 I stopped at Bojangles on Hwy 85 in Riverdale Georgia as I do almost every morning. In which I mostly use my bank card. But today I used cash . I had one 20.00 bill that I had got a couple days before today. I ordered a small grits and a sausage patty. My total was $4.68 approximately. I gave the young man at the window my $20.00 dollars the only cash I had. He gave me a $5.00 dollar back and some change. I drove off from the window but was still in the parking lot. So I drove back around but of course the line is horrible long. I pulled up beside the card at the window and rolled down my window and when the car that was at the window drove off I said "excuse me but you didn't give me the correct change". So the guy at the window said you gave me a $10.00 and I said no sir it was a $20.00 because I hardly ever carry cask and I just got this $20 and he started to argue with me in front of other customers that was at the window. I stated to him that I absolutely know I gave you a $20 because I don't ever have cash. He then said in an argumentative, rude, unprofessional, telling demeanor, "I DON'T CARE WHAT YOU GOT! Then I asked for him to get the manger at that point a young girl came to the window and I asked her for a manager . She then had to pull the guy back because he was then in a fighting mode from the window and shut it. So I stated as they are doing this that I'm about to call the police and the guy stated " GO AHEAD I DO NOT CARE, CALL THEM!" So I pulled into a parking spot near the curbside sign called the police and waited for them to come. It didn't take the police long to get there and he came over to take my statement(Officer Plummer from the Clayton County Police Department). As I'm giving my statement the manager NOT one time tried to talk to me even when I asked for one. Nor did the manger try to stop this employee or intervene in any way from being unprofessional to me and yelling in front and other customers. Any professional manger with a professional mind set would have came to the window ask me kindly what is the issue m, pull the drawer and count it down. Then it would have proved an overage in his drawer but instead they took the unprofessional way. So as I'm telling the police officer my statement they sent out a young man with a $10.00 dollar bill and gave it to the officer to give to.ne. I asked, what is this? He stated, "they told me to give this to you so you can leave". I looked at the officer and said to him, "wow!" No apology, no manager , no anything. I will never stop at this restaurant again and will post my experience on social media so that none of my friends and friends if my friends will not stop there and get treated like this. I was late for work dealing with this type of experience. I'm still frustrated at the treatment I received and the lack of concern for my money and respect as a customer that has served this restaurant for a long time.

Feedback

Your Name

Your Email

Verification