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I bought earbuds on February 7th Metro location I'll come by earbuds they where I tried on several occasions to return to MetroPCS 3284 Crenshaw. Ashley had a real bad attitude and pretty told me MetroPCS can't exchange my defective ear bug's for new one's. The earbugs are brand new. The volume won't turn up. Ashley has bad customer service skill. She said MetroPCS can't help or exchange. She is the wrong person to represent MetroPCS


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