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Original Comment My account has been hacked since last Monday. Someone goes in the app and add a email and phone number and order new credit cards. I have to call in and have you credit my account $25 and $3.95 daily. I specifically put in the secure messages that only my phone number should be provided for activity on my account no emails but the app keeps letting this hacker in. Every time I call customer service I am put on hold and when I provide them what's going on they answer me back as if they are reading from a script. I have been on hold for hours since Monday. My patience is then. The only reps that know what they are talking about are Patrick, Laurie and Violet. Even the supervisors are rude. Carl told me, don't talk over me. And today I don't have access to my funds because a restriction is on my account that the supervisor is unable to lift. I need to pay my bills. My balance should be $1,917. A credit of $25 and &3.95 should be applied now. I asked that my funds be transferred to my other netspend account. They are unable to take care of that today. I want $200 put in my account ending in 2371 so I can buy food. Please call me do I can elaborate clearly what is going on.

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