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Original Comment I called in about an Item I purchased from your Colten Store, It was a 3 peace wall decor, we given to me it didn't have any instructions about how to attach to the wall nor what kind of Hooks or nails needed? I spoke to your customer service manager Canen, he was very rude I told him if I couldn't get this decor instilled I would return it back to the store he replied to me, That why should the store loose money because I not happy with this art peace I had purchased this on 9/22/23, what kind of Customer service people do you have working for your company! He needs to get more training about how to treat his elders or clients in general, when I asked him to give me Regional number her refused to relay that info. I have other items pending but I have a bad taste about the experience I came across with the way this Caven treated me, I really want to cancel my hole order, beside the vanity I told to put aside while shopping, and another sales person sold it to some one lease a former client, so when I was ready to back up my car to pick up the vanity display they said they were sorry but another sales person sold it to another former client without any consideration about a Item I had already put aside? WOW I should have just walked out at that moment and never returned to this store!!!!!

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