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American Home Shield is a fraud and a joke. They are unprofessional in that they hire unreliable contractors to do the repairs and work. The contractor that was assigned to fix my appliances named DEWITTS APPLIANCE are fraudulent. They do not even have a representative to answer their phones in order to communicate with customers. Communication is only done by text message if they even text you back. American Home Shields customer services has been outsourced to other countries. It is downright shameful and ridiculous. Save yourself the trouble and do not use this company.


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