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I believe it has to be training The waiter was real slow and is not sure about what she is doing She is trying but has not had any training Even after paying for beers we had to ask for them her response is that they are making them now that is when I knew for sure there was a disconnect I explained to her that there was nothing to make that it was a bottle I few minutes later I saw her go to the end of the bar and looked surprised 2 beers was sitting there I guess nobody told her they were there or she did not know where to look but still I think she did not know what to do , training not very good if any at all The customer service was so poor It was a difficult and sad situation I typically do not complain but this was a lot please refund my money and I will stay out of your restaurant clearly you do not want good customers like me in your restaurant Most importantly give your staff the training they need I spent $58.00 in the chili's in the Memphis international airport fora bad experience thanks, looking to hearing from you Valerie


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