Classmates.com Corporate Office

Classmates.com corporate office headquarters location, phone number, address and feedback

Classmates.com Corporate Office Add a Comment Update listing

Please find details for the Classmates.com corporate office below. We do our best to keep this information current, but if you are aware of any updates to the Classmates.com corporate office headquarters information we have, please feel free to submit an update.

Corporate Office Address:
Memory Lane, Inc.
United Online, Inc.
333 Elliott Ave. W.
Seattle, WA 98119
United States
Phone: 206-301-5700

Classmates.com Corporate Office Comments

Add your feedback about Classmates.com -->

Feb

Posted by gdj0165

2/1/24 11:23AM

I was unknowingly charged a renewal which I didn't want. I did not see that it automatically sets you up for auto renewal or i would have turn it off in the beginning when I signed up. I didn't receive an email letting me know of renewal. Your no refund policy sucks plus you charged me double. Why would I ever pay 60.00 for your website it's not worth it. I expect a refund. I will spread the word how unreasonable this website is through all social media I know to not to sign up for classmates.com.

Jan

Posted by mamajax54

1/26/24 12:15PM

YOUR OFFICES N WORKERS SUCK BIGTIME!!! paid via PayPal n after your team lied PP denied me any claim for my $$$ THEN classmates takes 3-4 days to even respond telling me they're with PP n no refund!!!!! WTF?????? scam from garbage workers! well know this this entire episode has been shown on Facebook n Instagram n next will even be the newspapers, just to show them how LAZY INCOMPETENT workers are at their best! Jackie Reagan [email protected] you owe me $21.60

Feb

Posted by James Raney

2/12/23 9:32PM

I my bank acct was charged 96.00 to you guys I did not authorize it and I do not know how you got my bank acct i want my money back or I'm taking you people to court for stealing from bank accts

Dec

Posted by Anonymous

12/25/22 9:28AM

Dear Classmates.com
Received a message from someone in my Class of 71 Orchard Park NY. Shame on you idiots. Robert Bender did not send me a message as he was crushed by his dump truck in 1995 when he was 42 years old. What a terrible service you provide that is full of lies

May

Posted by Anonymous

5/27/22 8:01AM

I am cancelling my membership immediately! Please cancel any future pending monthly membership fees. Because of the consisted problems I have had with an individual assuming my last name and impersonating me online which consistently fails to be stopped, addressed, and resolved by any social media product or service providers. I have been consistently hacked by an online cyberstalker, gang stalker, identity thief, possible Romance Scamming Catfisher, that hacked my longterm email accounts, social media, facebook, instagram, twitter, myspace, pinterest, linked in, classmates.com account, iphones, ipads, etc.
They have contacted former classmates, and friends and tried to gain access to my life, photo, private information, phishing, and using my personal life to exploit me to the highest level. With no resolution or protection from Classmates.com or any other social media products to protect me from such predatory, unethical, or unscrupulous unprofessional, targeted, unethical behavior. I wanted to inform you of why I am discontinuing your services and products. Why would I continue to patronize, access, or pay unprotected services used to exploit me or any part of my life, or past acquaintances that i no longer interact with anyway.

Feb

Posted by Anonymous

2/1/22 5:55PM

I received nothing about having to turn off automatic renewal. I didn't know there was an automatic renewal. When I saw that I was charged for another several months, I then turned off automatic renewal and asked customer service via email to please refund my money. I was denied. When I tried to contact customer service again via email, they ignored me. This whole situation does not make me happy and leaves a bitter taste. I will not be using Classmates again.

Jul

Posted by Rant

7/10/21 10:29AM

Not worth it.

Mar

Posted by Dave

3/1/21 1:39PM

have tried to get them to send me link for to reset my password for nearly a week says it will be here in 15 minutes or less never got it yet!!!!!!!!

Jan

Posted by EZ

1/7/21 3:06PM

I want to cancell classmates. I know my new screen name

Jan

Posted by FRANCES ANNETTE BUSS HIXENBAUGH,

1/20/20 10:56AM

Deare Classmaetes.com

I Renewed My Membership Today Since I Wanted To Get In Contct With St. Bernie Galvin. But Its Eems As If You "danling" Her In Front Of Me, Perhaps For A Lenghy=er Subscription. Why Can't I Contact Her.

Also, In My Last Correspondence With Y Ou, I Informed You That You've Got Me Listed Under Four Separate Names,

Frances Annette Buss Hixenbaugh
Frances Buss
Annette Buss
Frances Annette Buss

W=h=y??????

All Of The Above Names Are The Same Person. My Membership Is For The Persons Listed Under Those Names, Since They Are The Same Person.

If Y Ou Cannot Accommodatee My Requests, Please Cancel The Memebership I Took Out Today, And Refund My Fee To Capital One.

I Am Not Pleased With The Way I N Whcih You Conduct Your Business.

Sincerely,

Frances Annette Buss Hixenbaugh
Frances Buss
Annette Buss
Frances Annette Buss

May

Posted by Dec

5/8/19 1:55PM

These people are dishonest and deceptive and charge you without any authorization from the card holder I never signed up for automatic renewal and these crooks somehow acquitted my card number and used it to debit my account. I am contacting the Attorney General in our start to file a formal complaint. Hope whoever reads this has more luck than I have had!!!!!!!!!!!

Jan

Posted by 43rich

1/29/17 5:36AM

Calling them gets you a recorded msg directing you to their website. There you get a time-consuming pursuit that in my experience leads nowhere. Recommend contacting your credit card company. I did not sign up for automatic renewal.

Nov

Posted by Anonymous

11/15/16 5:03PM

just spoke to Oscar at your corporate headquarters. He said he was cancelling my membership and no other charges will be occurring re. the cancellation. He is not aware of the ongoing investigation re. classmates by the consumer affairs commission%atty gen. in Washington state He best cancel my membership now and make sure I never get another chg or debit on my acct.

Jun

Posted by Anonymous

6/17/16 5:53AM

Class Mates seem to have a policy of evasion to one's request for cancellation of subscription. They certainly make it extremely hard to reach a Customer Service rep. Once you give them your card info you may not be able to unsubscribe... so they tap into your funds, yes, your bank account balance is billed for all eternity ? Be WARNED ! Think twice before you sign up for Class Mates.

May

Posted by linda08

5/18/16 11:30AM

Hi, This for everyone who has a complaint about the way classmates bills and overbills and anything else regarding charges. Just write a complaint to the Washington State Consumer Affairs Division, Attorney General's office. This should take care of the matter. I believe they are incorporated in Seattle.

Jan

Posted by ws9474

1/12/16 8:15PM

Money is being taken out of my account-now I am a senior citizen on social Security, and I don't have money like that to lose each money-I don't understand why the money is being taken out. Please stop doing it now/

Dec

Posted by Idon't have a screen name

12/3/15 8:19PM

What kind of scam are they pulling at classmates that forces a person to create one profile after the other because they reject every verification code and password that THEY send?! It doesn't make sense. They send it and then reject it forcing you to keep re-registering under different email address's. What's the point unless they are trying to link to different email address's and by doing so control your email and your computer?

Mar

Posted by Anonymous

3/18/15 3:12PM

I have been trying to cancel classmates for a while,dont try to call the phone is never answered they put you on hold and then go on holidays.After being sued you would think that they would know better. Ijust got my visa statement and there is another invoice for 16.95. If that money and any other money oweing to me I want to see it on my card within 48 hrs. or there will be another lawsuit on your hands and I will not even think twice to notify internet fraud people or fbi or whoever to report you people .Two things I hate in this world is a liar or a thief and you people are both.I DID NOT SIGN UP for automatic renewal.What you people are doing is immoral and illegal. You have 48 hrs.

Jan

Posted by Scarlett0505

1/2/15 11:00AM

This was once a great and useful site. That is happening no longer. The site is incorrect so often that you can't believe anything. Classmates are put into wrong schools and and wrong years. My school was 1964 Thomas Jefferson High School in Port Arthur, TX. The 1962 year book is what is coming up for a year book.

You guys need to get your act together are you will no longer be in business.

Dec

Posted by Anonymous

12/4/14 12:57PM

To Classmates.com Corporate Offce:

I want to cancel my subscription to Classmates, Inc. AND Classmates Online effective immediately. My latest Visa bill shows I paid $15.00 on 12/01/14 for Classmates, Inc., AND $15.00 on 12/02/14 for Classmates Online. I do not want to see payments like those above on my next Visa bill. My name is Mark H. Loberg (Class of 1964, Napa High School) and I want the cancellation above to be acted upon immediately. (I do not know my screen name.)

Sincerely, Mark H. Loberg

Sep

Posted by Ed

9/13/14 9:32PM

Aug 13, 2014, got my all access pass. The 2nd of this month, it changed back to basic. I would like it fixed or a credit

Aug

Posted by from hawthorne high ca

8/27/14 10:13AM

please cancel subscription-moving out of state. judith theodore

Aug

Posted by frustrated

8/2/14 4:29PM

been trying to cancel membership and automatic fee that appears on my credit card repeadedly to no avail what do I have to do to achieve this?

Jul

Posted by Anonymous

7/24/14 8:38PM

How do you change e-mail address from oddice to home

Feb

Posted by Anonymous

2/21/14 7:01PM

We have cancelled out 3 times and they are still taking the money out of our account. When we try to get in we can't because we clsed it down so why are we still be charged?

Feb

Posted by Celesta

2/16/14 7:43AM

To Whom It May Concern:

The beauty of the words you write on your own profile notes are great, but when they are accompanied by a colorful photo insert, they become more attractive and gravitational and more often than not, read.

Before the change, our written notes could be accompanied with a photo insert. Now, our own profile page is drab and its beauty is contingent on friends replying and inserting photos with their notes.

You attention to addressing this matter would be greatly appreciated.

Sincerely,
Celesta Lampkins

Feb

Posted by Ragdoll Annie

2/15/14 5:22PM

Because of a duplicate registration (of the free kind), I have been trying to cancel the second registration. I have followed the instructions to the "T" (repeatedly) and everything works until it's time to click on the "REMOVE REGISTRATION" command which does NOTHING!!! At first, I thought it was just some kind of malfunction today - BUT as I move from site to site trying to find a way to accomplish what should be a simple & quick process, I find, in reading complaints, that perhaps this command does not work by design because many others have had this same exact result! PLEASE REMOVE THE DUPLICATE REGISTRATION IMMEDIATELY - you should be able to easily identify which one it is, but just in case: it's the one where my name is all in caps and the last name is shown as part of my name twice. THANK-YOU.

Feb

Posted by ebibham

2/6/14 8:35PM

The 1961 yearbook that you have posted on the Hampton High School site is not the correct yearbook. The year book that you have posted belongs to Northhampton High School in Northhampton PA not Hampton Twp. PA.

Jan

Posted by Anonymous

1/22/14 5:24PM

I have continually been charged for this classmates.com since 2010. Every year I have contacted then with no avail. They have given me confirmation numbers that they have canceled, but after four years they have not. I am still waiting on my refund and never received it. I'm going to my bank to put a stop payment for any future charges as this is ridicolous as I can't get this classmates to cancel and give me my refund. NEVER GO TO THEIR SITE, as you will never be able to cancel. .I have not accessed it in all these years and still I wil debit my account. Fraud as I will report to the BBB.

Jan

Posted by Anonymous

1/17/14 8:18AM

I was told that my classmates.com subscription was renewed last month via e-mail. I had wanted to cancel my subscription but am not allowed to because they renewed it automatically in December but waited until January to let me know. They will not refund my money and now I have wait a whole year before it will be cancelled. Yes, I didn't read the fine print when I signed up--shame on me but they should have notified me in December so I could cancel in time --shame on them! I will NEVER use this web site again and will tell all my friends how i feel about it every chance i get.

Jan

Posted by Grandma Judy

1/5/14 12:49PM

I was charged on April 4,2013 $7.50. I authorized this charge.
On July 4, 2013 I was charged $15,00 I didn't authorize this charge.
On January 3 2014 I was charged another $15.00 I certainly didn't authorize this charge either. I am disputing the charge on January 3rd with my credit card company.
How often do you charge for membership.
I am going to cancel my membership today.

Dec

Posted by lrtree

12/24/13 1:36PM

I have been trying to cancel a membership with Classmates.com I refuse to wait on the phone a zillion times. It is not used, at least my me, so I want the charges dropped and Discover card services notified. This is not on my list of priorities right now. I just want it gone. It is not in your companies interest to operate this way. Like I used to tell my students, people know people and they speak out. Thank you

Oct

Posted by Anonymous

10/17/13 10:25AM

You cancel your membership and then they put you into their automatic renewal. We are $50 in the hole, but I think enough people lets FTC know about their practice by filing a complaint and perhaps things will change!

Oct

Posted by Mike M.

10/4/13 10:37PM

My checking account has been debited twice for a $15.00 charge once in July 2013 and again October 2013 for Classmates.com-Memory Lane? This was not authorized! I expect an immediate refund to my account. I have been a member for years and always thought this was a honest service. It appears from all the comments, that classmates.com has something going on with it's bookkeeping department. If my account is not refunded promptly, I will notify my bank and cancel my membership.

Oct

Posted by Anonymous

10/3/13 11:51AM

I wish to cancel my classmates.com subscription as of right now. I do not want to be charged for another year. I have tried to get in touch with 'anyone' but no one seems to be at their desk. Any suggestions?

Sep

Posted by Carolyn

9/15/13 4:34PM

I have never subscribed or said yes to ANT amount of money taken from account & it is happening. This is ridiculous. Can't wait to call my bank tomorrow..

Sep

Posted by Geno

9/8/13 4:50PM

I did not authorize you to take $59.00 from my credit card and wish to cancel my subscription. It is very bad business when you can take money without giveing me the option of renewing or cancelling. You cannot get thru on the phone to talk to a person or have an address to write to.

Sep

Posted by Anonymous

9/6/13 3:19PM

I too was charged $59 on my credit card which I did not authorize? what gives with classmates? Lots of pissed off people out there! Just like everyone else, Hungry sons of you know what! Give me my refund classmates!

Sep

Posted by Anonymous

9/6/13 6:45AM

I canceled my subscription 2 months ago and I am still being charged. I requested when I called my name be removed I see on my checking acct. for month that they took out $15.00 fee. I have called every number to cancel and am still be charged. This is very bad business ethics please remove me at once. I AM NO LONGER WANTING TO BE MEMBER!!! THANK YOU!!!

Sep

Posted by artkinney

9/4/13 6:09PM

I am requesting that you cancel my membership that I took on September 2,2013. I find the entire operation a disappointment and request that you credit my charge account for the amount of $7.50 and remove my name complete from you membership. I am upset and very discouraged.

Aug

Posted by Anonymous

8/21/13 8:08AM

I cancelled my membership 3 years ago and again this past month I saw on my statement you charged me again. I have sent letters and made phone calls please do not charge me again. I have contacted my bank and I will be contacting an attorney today about this situation. I am not happy...

Aug

Posted by Tom Fisher

8/16/13 5:06PM

I did not authorize the $59 charge to my credit card. I did not provide with the credit card number and have no idea how you got it. Sees like classmates.com has a serious problem going here!!!

Aug

Posted by LINDA GAIL THOMAS

8/8/13 7:28AM

I Have Been Charged $59.00 On My Checking Account And Do Not Want To Bea Part Of Classmates Memory Lane. If This Is Charged To My Account Again I Will Get A Lawyer. I Did Not Sign Up For This. Thank You Linda Gail Thomas

Jul

Posted by Anonymous

7/22/13 4:36PM

I sent a certified letter in April of 2013 stating that I wanted to cancel my membership. In Januuary when I reopened my Classmates account, I only wanted a 3 month membership and I did pay for that. However, even after having sent the certified letter in April telling you I need to cancel, Classmates had deducted $15.00 twice from my checking account: once in April and again in July. Why am I still paying for an account I no longer need? Due to financial strains, we had to disconnect our home computer along with the Internet service. ( I am accessing my email account here at the local library currently). I want a response on how you plan to rectify this. This is so frustrating!!
I will be checking my emails in a week to give you time to respond.

Jul

Posted by Anonymous

7/20/13 7:34AM

I was billed $59.00 without my permission. I have tried to contact classmates but could not reach them. I want to close my membership. I will not pay $59.00 for I do not have it.

Jun

Posted by Martin Heiman

6/4/13 12:49PM

Approximately 50 years I was I was separated from the fraternal side of my family due to a nasty divorce. In February of 2011 Classmates.com had a one week promotion where non-members could read the posting sent to them. I read:
From:Bernard Benson (view profile)
To:Heiman Martin
Sent:February 27, 2011 03:27:45 AM
Subject:Hi, from Bernard!

I'm looking for Martin Heiman who has a sister, Susan, mother, Bernice, father Edward. Originally from Philadelphia, then Los Angeles, and then to Florida. Last name was changed when Bernice re-married and the father adopted the children.
Could you be the Martin I'm looking for? If so, you are my nephew and Susan is my neice.
Please, I'd like to hear from you.

Marian & Bernie Benson

As a result of this posting and my response I was able to re-unite with an entire side of my family who said they had been looking for me for the past 50 years. Thanks Classmates

Feb

Posted by Fredrick Young

2/28/13 6:53AM

I have been a member for over two years and fully paid and now their computer will not allow me to sign in no matter what I do. I have reset a couple times and nothing works.

Feb

Posted by cj

2/14/13 11:53AM

I was automatically billed for a renewal which I did not order. I phoned and my removal confirmation number is . I trust I will never see this fee on my credit card bill again.

Jan

Posted by Furious in Texad

1/19/13 2:59PM

I NEVER subscribed to your services and only by scanning my bank account did I see an automatic charge of $59 to my account. I will be writing a letter to confirm my cancellation and expect a full refund. This is outrageous and your are perpetrating fraud and theft.

Jan

Posted by [email protected]

1/11/13 1:07PM

I paid for my subscription $59.00 for the year and I have not seen any e mails to me from classmats.com. If this is the way you do business I would like to cancel my subscription and send me the money back owes. I will also get in touch with my credit card.

Dec

Posted by Ripped off in the Golden State

12/1/12 4:34PM

You have billed my credit card without permission. In California, it is state law that you have to contact the customer before removing funds from their bank account. I only was a member for one year. I selected manual billing and somehow it was reverted to automatic. The credit card is one we don't use anymore and my email is an old account. I discovered today that you have billed me for five years and I did not notice because I assumed that you would have contacted me about removing my funds. You owe me almost $200. I am reporting you to the State Attorney's Office and to the Better Business Bureau. I am notifying my bank to cancel the payment they made to you on November 27, 2012.

Nov

Posted by Anonymous

11/15/12 2:24PM

PLEASE CANCEL THIS MEMBERSHIP IMMEDIATELY!! I WAS AUTOMATICALLY BILLED WHEN MY ACCOUNT SAYS "MANUAL". I DO NOT WISH TO BE A PART OF THIS. DO NOT BILL ME AGAIN.'

Oct

Posted by [email protected]

10/23/12 4:22PM

I wish to cancel Classmates also anbd I believe I did not order it again in the first place

Oct

Posted by Classmates Corporate Office

10/22/12 9:46AM

I wish to cancel my subscription immediately!I was billed $39.00 onmy Discover card, and refuted the bill. They tried to cancel to no avail, so I was rebilled. I no longer wish to be a member, nor do I accept a bill for 39.00.

Oct

Posted by richardajones

10/21/12 5:15AM

I am being billed $15.00 for a subscription that I canceled 3 months ago, I do not want to subscribe to Classmates Memory Lane anymore, so please cancel my subscription, My credit card company has been notified. Thank you

Sep

Posted by Anonymous

9/30/12 4:55PM

As of 10/1/12 cancel my subscription IMMEDIATELY. Do not charge any renewal to my card, etc. Ihave e-mailed you before to cancel, never received any acknowledgement, nor was my membership stopped. Once again ,I wish to unsuscribe, now. I also want you to confirm this e-mail.

Sep

Posted by Anonymous

9/27/12 9:06PM

Please remove any listing of my name immediately:
Denyse Robinson (Florio)
Specifically on the Washington Irving High School site
New York City, NY

Sep

Posted by Anonymous

9/27/12 9:04PM

Please remove any listing of my name immediately:
Denyse Robinson (Florio)
Specifically on the Washington Irving High Scool site