I have been trying to get some information from your customer service with no avail. I have been having issues with Pandora and Sonos for over a month. I keep getting told we are working on the issue. I subscribe to Pandora and spent a lot of money on a home Sonos system. I was told some one from management would call me today but yet got an email instead. If I had know this is how I would be treated as a customer I would not have bought the system.
I have contacted customer service because when I click on SONOS I receive a message that my system can not be found.
The first rep had me do things that wiped out my telephone and television service but did not solve the problem.
The second rep had me do a lot of things but did not solve the problem.
I like SONOS when it works but think I should be able to return it for full credit if it will not work.
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