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UNBELIEVABLE This is your idea of customer care! Making someone miss a flight and then letting them sit in a hard chair all night while you change airlines and redirect them twice more before arriving at their destination and entire day and night late. Really? Sad. I cant get a hold of one single person in your"Customer Care" department and their someone sits waiting all night for their new flight due to your delay on the tarmac i am so dissapointed you should be shut down.


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