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Original Comment Dear Ms. Sturge<br /> <br /> <br /> <br /> As per my last email, I have been in contact with my lawyer as well as my local member of parliament. They have informed me that I am well within my rights to construct a blog detailing your handling of my situation as well as contact the print media. Also, because I have received emails from you stating your company's intentions, they are my property and I may do as I wish with them. My MP finds it incredibly distressing to realize that, according to you, I must waste my time and energy finding and submitting receipts to you for a situation that you know is true and real. In the event that I do this to your standards, I may or may not receive a $100.00 allowance from your company. That does not even begin to cover my expenses. While we all agree that Friday was not within your control, Saturday was. On top of that, when I called Air Canada, I was told that the only way I could change the flight that your people mandated was best for me, was to turn in my existing ticket and pay a penalty to you to reschedule. Seriously, not very user friendly. While I had the resources to do that, I am sure many people didn't and I was trying to be courteous to them only to be told you were going to penalize me financially for a situation you created. <br /> <br /> <br /> <br /> So, just so we are all on the same page, a copy of all my emails to and from you are going to be submitted to all the daily newspapers in the Southern Ontario area to start. I have actually scheduled a spot on my local television station to be interviewed on Friday. Both you and the company you represent should be ashamed of yourselves for the way you are handling this situation.<br /> <br /> <br /> <br /> Obviously, you are no longer answering my emails, so unles I hear from you today at some point, I will go ahead as scheduled and assume that the company you represent has no intentions of any further action to resolve this.<br /> <br /> <br /> <br /> Sincerely

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