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I've been a customer of this bank - formerly Guaranty since 1978. I'm referring to the one on Kingwood Dr., in Kingwood, TX. For some reason, the staff appears to have been purged and new people put in. Nobody knows us any more, but, more importantly, they are abismally slow. I was at the drive-up window waiting for the gentleman in the remote drive-up to get his transaction finished. The clerk left the window area THREE times. I've already fired the pharmacy that I had for 30+ years, and now<br /> I'm disgusted with BBVA Compass. Things were fine. Why do corporations insist on &quot;fixing&quot; things that aren't broken?


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