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To Whom It Should Concern:<br /> <br /> I called last week and your outsource people, I am not sure where they are, maybe India or Pakistan.<br /> <br /> I told them that I needed my service changed. I am being overcharged. My contract ran out in January and no one has contacted me about it. This is March 2013. You just keep charging me $64.99 and you are offering rural access for a little over $40.00. <br /> <br /> I told you outsource people that I wanted someone to call me about upgrading my service, but no one has ever called me.<br /> <br /> Patricia Steele


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