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I am a frequent traveler and recently began staying with Best Western again. My traveling schedule requires staying in Chattanooga, TN at least one night a week, every week. For the past several months I stayed at the BW on Lee Highway in Chattanooga. Today upon check out I was told that someone from the hotel staff must personally check my room before I can check out. They wanted to verify that I had not stolen anything or damaged the property. I have NEVER been treated this way before, and certainly will NEVER be treated this way at that facility again, for I will never stay there again, and will re-consider my decision to stay at any Best Western that treats their guests as if they were a thief.


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