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Original Comment I have been having trouble with Express Scripts since April. They did not ship two of four medicines needed, that they had a valid prescription (with refills) for. I contacted them, and they said they would take care of it. They took care of it by "locking" the prescriptions they had on hand, and creating a new prescription for each, delaying shipment until they got the doctor's approval. This exact same situation occurred again in September, same medications, same problem, same result. I have been in touch with them 3 times in the past 7 days, trying to get this resolved. I have talked to numerous call center reps, as well as a supervisor. No one can tell me why new prescriptions keep getting generated instead of shipping on existing ones, why they can't get this resolved, why the prescriptions keep getting locked. Prescriptions are still not shipped, medication is completely out. I will no longer be using Express Scripts. I will be getting all future medications at Wal-Marts.

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