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Original Comment The LabCorp office on Teague Rd in Hanover, MD, is severely understaffed. The office is in a fairly new attractive building with crackerjack doctors who have caring staff. <br /> There is one person working there (9.9.13 and 9.10.13)who does take in computer processing and the blood tests and other tests. She seems competent, but has NO personal interaction skills and is a bit snippy at times. When I went the second day to drop off a sample for lab testing I mentioned it had to be refrigerated. She had one person waiting in the back and two people in the waiting room. She took my paper bag with the sample, set it behind her on her desk, and said, &quot;You can go now.&quot; I repeated that I had refrigerated the sample according to directions and I wanted to make sure it remained refrigerated. Instead of properly assuring me, she said, &quot;It will get done when I have time to process it.&quot; I said, &quot;When will that be? Will it be soon?&quot; She replied, &quot;It will get done when I have time to process it.&quot;<br /> I am not complaining about the employee. She was probably snippy because she is overworked, time pressured and there may have even been some racism, though I can understand that because I have studied such issues. I put all the blame on LabCorp for not putting another person in the office. Is LabCorp not making enough money that they can't hire another person? Certainly, this can't be true.<br /> I will NEVER go back to another LabCorp, not even because it is convenient in the medical office building I frequent often.<br /> Fix this! Shame on LabCorp. If anyone within LabCorp is reading this, and you don't want to deal with this, give it to your supervisor. This is good feedback only if you do something about it.

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