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Original Comment My husband and I have had Farmers insurance for 40 years, been with the same agent for 27 of those years. We have always been happy with our rates and our agent until we had a claim. I repeat we have had Farmers insurance for 40 YEARS! without a calim. I recently backed into a post which cause $3,000.00 in damage to my 2012 Silverado Truck. The claim went smoothly and all was fixed. Much to my suprize I just received my next bill and my rates have gone up $400.00! I now repeat 40 years without a claim! When I called my agent about the increase I was told that is big business and there was nothing she could do. Now I feel after 40 years with no claims I have already paid any claims I would incured and now I am to pay again and her answer was "Go to State Farm and see if you get anything better". Well after all this time of being a loyal customer I expected to get better treatment than that. Now, because of her attitude even if I have to pay more somewhere else I will just because after all these years I thought a good record meant something! Just wish I could find a way to talk to somebody hirer up in the company just to let them know how crappy this is.

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