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Original Comment I have had a car loan with BBVA since February 2013. Every month I have had the loan this incompetent company has not been able to get it straight even though I have had them set up auto-pay since the loan started. I have had a phone calls and a deliquent notice every month and I have had to call each month to get it staightened out. I stopped auto pay and they were unable to accept Bill pay. They have had my money for over 21 days stuck somewhere in there system. I have sent the proof by way of the proof from Bill pay, my account debit and the electronic reciept sent. Really 9 months of incompetence and it is still ongoing.

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