Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

Original Comment The absolute worst experience I have ever had! I wish I had seen all these comments prior to agreeing to bundle hughesnet with my directtv service. The type of plan I was given gave me full speed internet for all of 1 1/2 weeks. When I called about the slow browsing I was told I had been throttled and if I wanted faster service for the next 3 weeks of service I could buy tokens for $5.00 a piece per day!!!!!!! I was only given the lowest package of service for 5Gb a month I use more than that on my cell phone for less of a price. Additionally, when i signed up I was told I had to give a debit/credit card and it would be authorized for $40.00 to verify funds. Well they did that then within 3 days charged me for the entire month of service without my permission putting me on auto debit. I called to get a refund speaking to someone from the Phillipines (out sourcing at its best) cant understand them half the time and fought for an hour before I was finally told I'll get credit for next months bill. Not happy with that really but agreed. Now I have cancelled my service waiting for another refund, and they charge my card again! And want me to climb up on my roof and take their crap down to send it back or I'm gonna be charged $100.00 deinstallation fee. OMG! Argue again with non english speaking people who refuse to send me to a supervisor, keep putting me on hold again and again. Finally no deinstallation fee. There is no reason why anyone should have to go through what I went through or any of the other people who have posted to this thread. Can you say class action lawsuit?????? If anyone reads this I recommend you go onto the Better Business Bureau website just like I am and write a formal complaint against them.

Feedback

Your Name

Your Email

Verification