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Original Comment I have been a costumer for almost four years with hughesNet. The first three and a half years was great, had noooooo problems at all, now all of a sudden I have to call them darn near every month. Today I was on the phone with them for over two hours got transferred over eight times, heard over eight different lies no straight answer they lock/block your account you've paid they admit it's and error on their part but then wants me to pay for new equipment start new services then they say well we see that your account is in fact active but we still can Not activate is so you in fact have to set up new service we will foot the bill for that then wait for it he transfer me again to the new service department he tells me no you will have to pay for it I said like already own my equipment that was you guys screw up not mine. It has pushed me to my breaking point I have had it. This Is The Worst and I mean the WORST set of people working in customer care EVER!!! O and the best part lol my problem still has NOT been solved!!! I will start bright and early with my first call tomorrow morning!!!! I will not pay for something that was not in fact my fault. I will not pay for new equipment when I already have equipment. I do not want a credit to my account I want my internet service that I pay for every month!! This is ridiculous!!! And to think I actually referred people to you all!!!!

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