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Original Comment I had an '03 TL and currently have an '07 TL. The'03 had trans recall and '07 had trans replaced with only 34,000 miles - no recall. I had emailed and called the service director at Santa Monica Acura to ask why the car needed a trans at 34k miles and to this day no response. Now starting to have some hesitation in trans again. NO ONE there had an answer for me. I called Client Services to get some answers and had received a free service. I have already sent an email to Acura Regional office and DID NOT get a response, poor customer service. I feel that if I'm purchasing your product, I should get the courtesy of getting a response. I was willing to go for the '14 RDX but I don't want to deal with not getting a response from anyone in the event the car is not up to par. These are luxury cars that I invest in and feel I should get luxury results. I leased both cars and then refinanced to purchase them. It's frustrating when you invest in quality and get nothing in return. What happened to great customer service. I never had problems like this when I purchased American made cars. If corporate can't help me...who can?

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