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Original Comment After reading through so many complaints about customer service I would think it is in your best interest to change. Maybe it's just me, but don't you want new customers relying on your service and existing customer's keeping it? So I have been in the process of trying to get HughesNet service for my business. I'm even agreeing to a 24 month contract, leasing the equipment, and upgrading when the time is needed. I have tried now for 6 weeks without being able to get it installed. I have called 10 or more times, sometimes even becoming on a first name basis with your representatives (hi Jessie). I continually chase and chase without achieving the end result....(get the service). I'm not sure what else to say even at this point for it went from confusion, to anger, to frustration, to comical. I want to pay you for service and cannot write the check. I'll pray for you guys!

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