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Why in this age and technology, do I have to wait two weeks for a proof of coverage letter to be sent out? I called back on Nov. 23 for this letter and have not received it yet on Dec.14. I called again and was old they would send another one out but it would take two weeks to get it. This letter has to be received by my employer by the first of Jan.2014 to be reimbursed for our premiums. Seems like another case of we have your money, now try to get it back.


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