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Original Comment Seems like Dollar's image is really bad and here's some more bad news. I had a reservation for a premium car at Dollar in New Orleans on 11/28 (Thanksgiving Day). Upon arrival I was informed that there were no cars available, regardless of the fact that I had a valid reservation. The agent could have cared less and when I inquired as to how I was to get to my hotel, she said to take a cab - a $40 expense. I had to fight with Dollar "Customer service" for too long to even get a car the next day and then I had to be there within an hour. Another cab fare and all I could get for my premium reservation was a VW Passat and with no reduction in price. I contacted "customer service" upon my return home and was directed to send in my cab receipts for "consideration". It's been two weeks and not a peep out of them. I believe that their customer service stinks, as does the entire corporate attitude. All three companies (Hertz, Thrifty, and Dollar) can kiss my business and pleasure business good-bye. Also, CarRental blew me off as well, saying that I did everything there was to do. I'll pass the word to all my business associates and friends that this corporate structure should not be dealt with.

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