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Original Comment I live on Maryland's Eastern Shore. Because of the saltwater environment and Verizon's refusal to upgrade from copper to fiber optic lines the modem connections are horrible. I was forced to go with a satelliteinternet provider and chose Hughes. I have had Hughes internet service for several years. When Gen 4 became available I upgraded immediately. At first it was great. I could watch several Netflix videos without the constant buffering and browsing the internet was really great. As the Gen 4 customer base became greater, the load on the new satellite increased. Now I'm back to the annoying Netflix buffering and freezing and slow internet browsing. There are sites I usually visit to get firmware upgrades for my Emergency Scanners. Hughes Gen 4 won't allow me to do this anymore because of the excessive delays in the satellite service. Obviously they oversold the capability of the new Gen 4 satellite. So now my service is almost back to where it was before I upgraded, but now I'm paying over $71 a month for the privilege. It is impossible to contact the main office to let them know about the lousy satisfaction level of their Gen 4 customers. As soon as FIOS or Comcast is available in my area Hughes Net can

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