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Customer service personel are not trained properly. I have been given bad info on four separate calls. I purchased a phone for a christmas gift and was assured it would be operational just just adding the current simm card, not true. I am now waiting for a new simm card via mail. they did not even offer the option of overnight.All is weel with this company so long as you do not need customer sevvice. I TRIED to corporate office, but it is easier to call the president of the united States


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