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Original Comment I have a 5 yr warranty from Comet... which I know has gone bump but I still have the same rights . My hoover washing machine broke when it was 12 months old ... Shocking it took 4 days for them to come out , I have three children one who is severely disabled I'm a single mum no local family still had to wait 4 days . Month later washing machine broke again ; another load of agonising waiting on the phones somebody answered who was hard at first and did seem to help until I had to put the phone down to get a number from comet yes a number ! Then I had to phone back another 20 mins waiting to SUE EXT 6329 who was disgusting for customer services I was forthright but I was upset about the full situation but she could of diffused it she's sat at a desk being paid for being helpful !! The last line from her was Saturday or nothing ,,,,, or nothing couldn't believe she said that considering I just told her my life story !!! I will never get a hoover washing machine again and I certainly won't but a 5 yr warranty when you wait 3 - 4 days for a repair and the dodgy customer services !!

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