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Original Comment Our company has them black listed. We have 15 company employees that travel extensively. The last incident involved one of our employees that had his rental car struck in a parking lot of a hotel. Our company has insurance for rental cars through Amex and because Dollar Rental would not release a Fleet Utilization Log and proof of repair payment our insurance would not pay the final fees for loss of use, admin fees and appraisal fees. Dollar Rental turned the employee over to a collection agency.

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