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Original Comment My elderly mother had hughes net at her home. After my father passed away she came to live with me and my husband in the process of moving I called in a month advance to cancel her service. My mother owed nothing and was a loyal customer they said. We boxed the equipment up and shipped it to them. Thankfully we kept up with tracking number. It took us several weeks to move my mom. One day as we were packing her things we noticed they hadn't disconnected her service so I called them back. They said she didn't return equipment so we proved we did not even a week later they took 256·00 out of my mother's account wow well we got half of her money back not all of it well they just took out another 160· When we called to ask why they have no idea!!!!!! I'M so upset how can people sleep at night to treat someone this way especially someone whom is elderly.y

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