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Original Comment I am so relieved to see I am not the only person who has fallen into the traps of Hughes Net. They are the worst company I have ever had to deal with EVER! I have just ended my 2 years of total Hell with this company. My experience started 2 months in, with not getting good service. I called their help desk, which by the way is all routed to India. The language barrier was a bear to handle. I was told I had outdated equipment that needed to be replaced for better service. I gave it a try, only to find out it extended by contract and still didn't work (I was never told this). I was charged for a service call of over $100 that I never had resolved, nor did they ever call me back to help resolve the issue. Then I was told to update my plan and that would fix my connection. That didn't work. When my contract was finally over, I was charged $250 out of my account for a fee they couldn't answer.<br /> When I tried to find out why, they confirmed I returned all the equipment, and they would reverse the charge, but if I had not double checked my bank statement, I would not have known they did this. Mind you, what if I didn't have the extra money in my account and I started bouncing checks all over the place (I am currently still waiting to see the credit on my account). This is by far a company who needs to stop selling their services. They are ripping people off and presenting alot of disservice to their customers. My experience with this company included bad connnections or no connections, slow speed, foreign help desks assistance, constant phone calls for help that was never received, misleading information, and trying to scam more money that what was due. If there is one thing I can help the next possible customer with, it would be to RUN away from ever using this service!

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