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Good afternoon. I purchased two Hunter Fan model:last summer (2013) in North Carolina. Since than I have been trying to purchase a light kit (99144, 99157, or 99160) to complement the fans. These kits were in the Hunter Fan2013 catalog. I have spoken with Hunter representatives in October 2013, January 2014, March 2014 and most recently today 5.27.14. Each time I'm nonchalantly told this has not yet arrived from the manufacturing site in China, and it'll be tentatively arriving in about two months. Today I was told it might arrive in July 2014. I have usually asked to speak with a supervisor after the initial person who I waited for, tells me this same scripted response, to see if more information can be gathered. Today, however the initial representative, Natalya refused to seek any additional input and ended my call. This indifferent tone did nothing to remedy the dilemma.<br /> <br /> <br /> <br /> This entire story seems quit unbelievable in our global economy.<br /> <br /> <br /> <br /> Is there anyone in your corporate hierarchy who takes responsibility for providing customer support? If so, I wish someone could help me understand why accessories that the Hunter Fan Company markets, and sells through third party vendors are not really available.


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