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I have had the Gen4 for several months and it is a complete failure and Hughesnet refuses to address the problems. <br /> <br /> <br /> <br /> My 9000 ssytem was as good as it gets and then I was forced to switch to a Gen4 <br /> <br /> <br /> <br /> you need a customer service contact number for the United States. Those in the Phillipines and Mexico can not and will not help me.


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