Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

Original Comment the experience that I had with your customer service agents was absolutely horrendous! incompetent staff does not know how to book correctly. we were given the wrong prices along with the incorrect details on the room. we were told we were getting a suite but found out we were only given a standard 2 double beds. when asking for a manager she was very rude and did not help one bit. she did not give her name and she also hung up the phone twice. when i called back a third time one of the representatives told me her name was Shirley. he said he was going to transfer me over one last time and i was hung up on for a third time. I really hope you find out which manager this is and fire them. it was a horrible experience and will never use this site again and will tell everyone i talk to never to use this site as well. I expect to be contacted back immediately.

Feedback

Your Name

Your Email

Verification