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Original Comment I received a new Sam's Club charge card through MasterCard. Prior to the MC I had a discover card. The MC they issued doesn't work, it has a new chip to prevent theft. Prevents theft alright, I was declined 6 times, each time they sent me back to re-try. Finally rec'd a new card. Well, the new card doesn't work either. I spoke to Customer Service and a Supervisor and they said they are working on it, not good enough. I called Sam's club to let them know this is happening, and they don't care either all they want to do is refer me back to the bank who issued the card. I suggested they issue temp cards without the chip, they will pass on the information. They are the ones losing money and don't care, guess I'll go to Costco!

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