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Original Comment WoW!<br /> After reading all of these comments (complaints) I no longer feel alone.<br /> Cincinnati Bell has caused me so much pain over the last week that I just finished looking up the current C,E,O's address and have decided to write him a letter.If for nothing else but to soothe my seething anger and frustration over the worst customer service I have ever experienced ANYWHERE.<br /> My business internet and email went down on a Thursday and they promised it would be operational each day since then by 5:00 P.M. It is now Saturday of the following week and it is still not working. Customer service reads the same script every time I call in and does nothing. &quot;We're very sorry and understand your problem&quot; and &quot;Thank you for choosing Cincinnati Bell&quot; is all that is consistent with their help. All customer service is off shore and it is a VERY closed loop. My business relies on these services and I have lost who knows how much business since last week because of this.<br /> Unfortunately this type of customer service seems to be becoming routine in our society.<br /> Theodore H. Torbeck, President and C,E,O ? I understand you are a graduate of Miami of Oxford. Well, my business is in Oxford. Do you care?

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