Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

Original Comment To Whom It May Concern:<br /> I have been going to Lens Crafters for years with my children buying glasses and frames there, but have to say I will never ever go back to another one. I spent an hour in Lens crafters yesterday, and walked out thinking I would receive my glasses in one hour. I wasn't even out of the mall when they called and told me it would not be an hour it would take 10 days. It was a slip up with a new employee. I asked the woman if you had waited on me would this oversight occurred and she replied no, but the one who did wait on me was new. Am I to believe it's a roll of the dice whether you receive good service. If he was in training, someone should have been working with him to give me the service I pay for. And speaking of service I pay for, they sure knew how to take the money out of my bank quickly and now I have to wait till it gets put back, they are saying maybe a few days. They also told me I have to call my insurance company to settle the money they gave lens crafters. Please, all I wanted was new glasses. What happened to the Lens Crafters I used to know....BRING THEM BACK AND I WILL COME BACK!!

Feedback

Your Name

Your Email

Verification