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Original Comment Hello, I have been a member for over 10 years and I book multiple vacations yearly. I often have difficulty finding a location and a suitable resort for my family. Many of the customer service people are not informed and not very helpful and I often find myself frustrated after attempting to book a vacation. This should not be a stressful endeavor as planning a vacation should be something to look forward to. However, this year, I had the privelage to speak with Tabitha from the Indianapolis office. She was informed, polite, answered all of my many questions, booked a vacation that I am happy with and went above and beyond ti explain to me how to better use my membership, gave me helpful area information on the locations that I was interested in and explained how the platinim membership could help me given my vacation needs. I really appreciate her help and I hope that I am able to speak with her or other exceptional customer service employees in the future. Thank you so much, Tabitha! Yours Truly, Catherine Rude RCI member.

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